Retired Lt. and Chaplain Ruben Flores Laid To Rest

Today the EPFD bid farewell to another one of its courageous men, Ret. Lt. and Chaplain Ruben Flores. He was laid to rest at Mt. Carmel Cemetery where his family, friends and fellow firefighters gathered in prayer and paid their respects. Lieutenant Flores passed away on January 9, 2021 at the age of 55. He…

Ceremonial Honors for Former FST Adkins

Today we honored and paid our respects to former Fire Suppression Technician, Troy A. Adkins, who passed away back in December 2020 from complications resulting from COVID-19. Family, friends and colleagues all gathered at the Bridge of the Americas Border Crossing to say their final goodbyes to a great man. He may have left this…

District 3 Christmas Event

Local 51, District 3 City Representative Cassandra Hernandez and Mom’s On Board (MOB) teamed up to deliver gifts and candy to 16 families around the Samdrano Recreation Center neighborhood on Christmas Eve. Santa Claus made a special appearance by arriving in a fire truck to deliver presents and cheer to the families. The event culminated with Santa…

A Generous and Cozy Donation

For the past four years, the EPFD and the Extreme Weather Task Force have worked together by collecting blanket donations from people and distributing them to families in need. Several blankets were collected by our fire stations across town but Central Fire Station received a whopping 100 blankets from an anonymous donor last week. Whoever…

Passing of Former FST Adkins

The CBP Office of Field Operations (OFO) and the El Paso Field Office (EPFO) will be honoring the passing of Customs and Border Protection Canine Enforcement Officer (CEO) Troy A. Adkins.  The passing of CEO Adkins is pending classification as a possible Line-of-Duty death, as he passed away on December 31, 2020, from complications resulting…

Hello Retirement

The fun has officially begun for FST Rick Flores of Batalion 6 and Lt. Steve Mendez of Fire Station 24 B-shift. After serving their community for more than two decades, both have decided to put away their fire gear and enjoy some much deserved R&R time– indefinitely. On behalf of everyone in the EPFD, thank…

Well Connected Responders

New to Customer Service by Phone? If over-the-phone customer service is new to you, you’ll discover new challenges. Veteran telephone customer service employees have some advice. One piece is to avoid reacting emotionally—it may be easier to react to antagonism when you are aided by the anonymity and distance that embolden an irate customer. Try…

Delivering Words of Encouragement

The holidays are all about spreading cheer and joy to others so that is exactly what EPFD did for a young boy who was diagnosed with Hurthle cell cancer earlier this year. When Station 37 found out about 16-year-old David Hernandez’s diagnosis, they contacted EPFD’s Public Information Office to see what could be done to…

COVID-19 Vaccinations Begin for EPFD

The highly anticipated COVID-19 vaccine arrived Wednesday morning at the EPFD Training Academy for our firefighters to receive and be better protected against the virus. The shot was administered to a handful of fire stations, all while following the social distancing and safety guidelines. COVID-19 vaccinations will continue Saturday through Monday.

Fire Stations 27 & 28 Host Toy Drive

Fire stations 27 and 28 stepped in to help the Center Against Sexual & Family Violence (CASFV) by opening their doors and hosting a toy drive for children this holiday season. The toy drive was on Wednesday and Thursday and people were able to drop-off their donations between noon and 3 p.m. at either fire…